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ORDERS & SHIPPING
When will my order process?
It will take 1 to 3 business days. If the item you ordered is no longer available you will be contacted at the email you provided and you will receive a full refund. Once your shipment is processed you will receive an email with a tracking number which will allow you to track your order.
When will my order ship?
Orders for delivery in Canada:
+ Standard delivery are expected to be delivered within 5-10 business days
+ Expedited delivery are expected to be delivered within 2-4 business days
Taxes on items delivered in Canada will be determined by the place of delivery.
Orders for delivery in the US:
+ Standard delivery are expected to be delivered within 2-9 business days
+ Expedited delivery are expected to be delivered within 2-4 business days
Orders outside Canada and the US which are by standard delivery only are expected to be delivered within 14-21 days.
Do you ship internationally?
Yes we do! For deliveries outside of Canada you will be responsible for any custom duties and taxes charged at the place of delivery.
I have a question about my order, how can I contact you?
You can email us at XXX with your order number in the subject line.
Where does my order ship from?
Your AKOYA Swim is shipping from Vancouver, BC.
How much does shipping cost in Canada/International
XXX
What currency am I charged in?
All orders are processed in CAD